Most of the time I exhort the audiences I speak to—students, clients, conference attendees–to identify, analyze and work hard to connect with their various audiences. It’s Marketing 101 and, generally, it makes good sense. But, I recently came across an example of when connecting with your audience might be at cross-purposes with an organization’s mission or brand. (more…)
Posts Tagged ‘branding’
Generally, we advise clients to view their organizations, products and services from the “outside in.” In other words, they need to put themselves in the position of their desired audience and consider what is important to their audience, rather than what is important to them. Too often organizations talk about how they need to “communicate our value proposition.” The truth is, it’s not their value proposition that matters– (more…)
Recently, we discussed the sincere contemplation and soul-seeking that should go into any decision to rebrand your business. Entrepreneur’s infographic “The 8 Must-Follow Rules for Rebranding Your Company” notes that competition and a changing audience are two primary reasons for rebranding, and points out some successes and failures among a few big-name brands.
So, even though we’ve covered this, it can’t be overstated: think long and hard about rebranding. Still want to rebrand? Ok, here’s how we suggest going about it. (more…)
For many people, recognizing that they have a “personal brand” may be a foreign concept. After all, products have brands, right? Yes, that’s true but so do you! And, if you’re a business professional, you should realize that your services, whether as an entrepreneur, or an employee, are not commodities. To set yourself apart from your competition, it’s crucial to develop and promote your own, unique, personal brand. So how do you do it? We’ve covered the topic of personal branding in the past, but it’s one that’s certainly worth revisiting. (more…)
Marketers often like to talk about brand storytelling and, for many, a marketing strategy isn’t complete unless the brand is telling a compelling story. Brand storytelling represents the complete narrative you create for your audience—beyond your individual commercials, print media or website banner ads. As The Story of Telling notes on their website, “It’s about building something that people care about and want to buy into. It’s about framing your scarcity and dictating your value.” (more…)
One of the biggest challenges (or perceived challenges) for small or new businesses is competing with the big, established industry players. Whether it’s gaining leverage with vendors, attracting top talent, navigating a complex legal and regulatory climate, or achieving economies of scale, small and new businesses often feel outmatched by the big guys. However, when it comes to branding, the tables are often turned. (more…)
Inc. magazine recently put out an entertaining list called “Top 9 Brand Blunders of All Time.” Most of these blunders were one-off decisions or short-term campaigns that had a major—and negative—impact on an established brand. These blunders highlight some key mistakes, both practically and conceptually, when it comes to branding. (more…)
by Linda Pophal
The most important element in brand building is that small business owners take the time to determine what they want their brand (or identity or reputation) to be and then take steps to ensure that all elements of the marketing mix (product, price, place and promotion) are aligned consistently to convey that desired brand image. Branding is not about a logo or a tagline—although those are important communication elements that help remind consumers about the company and its products. Brand, though, really is driven by (more…)
I responded to a reporter’s query recently wondering about whether companies in industries with historically “poor” reputations (e.g. airlines, cable companies, telephone providers, etc.) are hindered because they serve as a “middleman” for consumers to access their services and that they may purposefully decide to just suck it up, accept the fact that they will never be able to satisfy their customers and, therefore, cut back on the costs of providing exceptional service. My short answer: “No.”
Here’s why, and what I think is really at play here. (more…)
How many times throughout the week do you see a company logo slapped onto a billboard, incorporated into the name of a sporting event, or even plastered on the back of a boxer? These are classic examples of brand awareness strategy. With brand awareness, companies are simply making the consumer aware that they exist—that’s about it.
While brand awareness is generally of little use on its own, it’s an important first step in a process known in marketing as the purchase funnel. (more…)