Archive for the ‘Marketing and Branding’ Category
Tuesday, August 2nd, 2022
Moving forward with communication tactics without a good understanding of the target audience, their current attitudes and beliefs, and the drivers that might lead them to positive action relative to your product or service is never a good idea.
On the other hand, many companies—particularly small companies—don’t have the time or resources to invest in expensive research activities.
It’s a conundrum—but one that can be addressed (more…)
Tags: customer analysis, effective marketing research, market analysis, marketing research, polls, Survey Monkey, surveying customers, surveys
Posted in Analytics, Business Development, Marketing and Branding, Marketing Measurement, Marketing Research | No Comments »
Tuesday, July 26th, 2022
If you’re not on Instagram, Twitter, Facebook or other social media sites —and believe it or not, many, many people are not!—you may be missing out on some very important conversations. Some of these conversations may be about you!
In working with a client recently, we did some quick online research and they were shocked (more…)
Tags: brand analysis, Brand Management, Customer Communication, managing an online presence, monitoring customer sentiment, Social Media, social media monitoring
Posted in Client Relations, Marketing and Branding | No Comments »
Tuesday, July 26th, 2022
Throughout my career I’ve been involved in numerous naming and branding initiatives and am always struck by not only the intrinsic challenges of getting a group of people to agree on a particular name/brand for a company, product or service— but also by the enormous amount of angst and emotion that becomes part of the process.
In truth, the process of coming up with a name—whether for a company, a product, a campaign, a department, or whatever is a process (more…)
Tags: brand identification, Brand Management, brand promise, branding, rebranding, top B2B brands, top brands, top consumer brands, top retail brands
Posted in Marketing and Branding | No Comments »
Thursday, July 7th, 2022
Sometimes it can be the smallest of things that leads to a lost opportunity from a marketing or sales perspective. Small things that can, I think, be easily corrected.
I had a personal example of this recently while working on a proposal for a branding project. I needed to gather some price information for some elements of the project. In two cases, I contacted two different individuals, asking for some estimates. In each of these cases, one of the people got back to me right away—the other, not at all. (more…)
Tags: beating the competition, customer acquisition, Customer Communication, Customer Service, Sales, sales success, sales tips, selling effectiveness
Posted in Business Development, Competition, Marketing and Branding | No Comments »
Tuesday, July 5th, 2022

“Fast follower” is a term used in marketing circles to refer to a company that moves quickly to do what its competitors are doing, or to do what one specific, extremely innovative competitor is doing. But I’ve never really liked the idea of
(more…)
Tags: beat the competition, competition, director competitors, follow the competition, indirect competitors
Posted in Business Development, Competition, Marketing and Branding | No Comments »
Thursday, June 30th, 2022
You’ve no doubt heard the definition of insanity: “Doing the same thing over and over again, and expecting different results.”
It’s a common malady in the business world, and particularly evident these days during tough times. Companies know that the results they’re getting aren’t what they’d like to see and are not likely sustainable, yet they don’t quite know what to do about it. So they keep doing what they’ve always done in tough times – they (more…)
Tags: content marketing, Innovation, making marketing decisions, marketing budget, marketing channels, marketing missteps, marketing mistakes
Posted in Business Development, Marketing and Branding, Small Business Strategy | No Comments »
Tuesday, June 28th, 2022
Identifying the key benefits that answer the question of WIIFM (“What’s in it for me?”) for your customers and prospects, the first step in writing compelling copy. The second is positioning what you have to offer relative to what your competition has to offer.
In considering your competition you need to (more…)
Tags: analyzing the competition, beating the competition, competition, Customer Communication, direct competition, indirect competition
Posted in Competition, Content Marketing, Marketing and Branding | No Comments »
Tuesday, June 21st, 2022
Whenever I’m called upon to offer a critique on or advice about a company or consultant’s copy – whether it’s on a web site, in a brochure, an ad, a blog, or whatever – the first thing I do is read through the copy to see whether the focus is on “we/me” or “you/your.” Most of the copy I look at is the former. A quick, easy and relatively painless way to improve it (more…)
Tags: Advertising, content marketing, copy that converts, copywriting, Marketing, writing copy
Posted in Content Marketing, Marketing and Branding, Marketing Communication | No Comments »
Tuesday, June 7th, 2022

I’ve had a LinkedIn profile since 2009. It has become the top source of referrals for my content marketing and marketing consulting services. Not because of the “brilliant” posts I share. Not because I get tons of likes and shares. Not because I write clever copy.
So how have I successfully leveraged LinkedIn to generate leads—and new clients—consistently? (more…)
Tags: content marketing, digital marketing, internet marketing, marketing strategy, search engine optimization, SEO, Social Media, Strategy
Posted in Business Development, Content Marketing, Internet Marketing, Marketing and Branding, Marketing Measurement | No Comments »