Archive for June, 2017
Thursday, June 22nd, 2017
Just as not all restaurants, auto manufacturers or artists are created equal, not all social media marketing efforts are created equal. Some marketers feel like it’s enough to simply have a Facebook page that serves as a relatively static landing point for curious potential customers. Others spend a lot of time, effort and resources to research and develop sophisticated social media engagement strategies that incorporate multiple social channels—and lead to some quantifiable desired results.
Obviously, we strive to encourage everyone to move into the latter camp; however, we recognize this isn’t always feasible and know that there is a wide spectrum of quality and effectiveness. (more…)
Tags: content marketing, facebook, linkedin, Social Media, social media engagement, social media strategy, twitter
Posted in Content Marketing, Social Media | No Comments »
Tuesday, June 20th, 2017
In an article for the American Marketing Association (AMA) titled “How Effective Is Social Media Marketing at Driving Brand Loyalty?”, Lawrence Crosby discusses the numerous ways in which social media can be used as a great tool for increasing customer engagement and – hopefully, as a result – customer loyalty. Much of the article deals with customer engagement in terms of creating online communities and serving up useful content to keep customers coming back to your business through its various channels, online and otherwise. (more…)
Tags: appeasing customers, customer complaints, customer engagement, customer satisfaction, Customer Service, relationship management, social engagement, Social Media
Posted in Client Relations, Customer Communication, Customer Service | No Comments »
Friday, June 16th, 2017
We’ve written multiple posts on how to evaluate your brand, the fact that your brand is largely out of your control because it’s defined by your audience, and how to effectively manage your brand. Brands are subjective and live in the minds of your consumer, or business, audience. It can be tough to quantify the strength or weakness of a brand, which can be endlessly frustrating for numbers-driven marketers and business owners. (more…)
Tags: AhRefs, brand audit, Brand Management, brand management tools, SEMRush
Posted in Brand Management, Marketing and Branding | No Comments »
Tuesday, June 6th, 2017
Since the dawn of the Internet Age, businesses have been quick to see the benefit of a company website to attract customers; however, a company website, like any communication channel, should be thought of in the context of all of an organization’s stakeholders. This includes business partners and potential business partners, as well as employees and – the focus of this blog post – potential employees. (more…)
Tags: Brand Management, branding, employee recruitment, employer brand, job application process, online application process, recruitment, website
Posted in Brand Management, Employee Communication, Internet Marketing | No Comments »
Thursday, June 1st, 2017
Whether you’re a startup looking to break into an existing market, or an existing business looking to branch into a new product or service line, it can be intimidating to survey the competitive environment and find yourself potentially face-to-face with behemoth multinational corporations and Fortune 500 companies. While a mega-competitor could, theoretically, direct its massive resources into forcing out an upstart competitor, there are some ways to compete by exploiting the advantages small can have over large. (more…)
Tags: business agility, coming with large companies, competition, finding a niche, small firm advantage, the personal touch
Posted in Business Development, Competition, Innovation | No Comments »