Leaders lead. Managers manage. Followers follow. Each of these roles within any organization is important, but there is often confusion about what leaders do vs. what managers do.
To me the distinction is clear. (more…)
Archive for the ‘Internal Communication’ Category
The Difference Between Leadership and Management
Tuesday, April 23rd, 2013Hiring Missteps and How to Avoid Them
Thursday, January 31st, 2013Have you ever made a bad hire? Me too. And while painful–for all involved–as with anything, we can learn important lessons from the missteps we make. We can also learn from the missteps of others. Over the years I’ve learned both through the research I’ve done in writing hundreds of business articles and a number of books on HR-related topics, including recruitment and hiring and, of course, from my own experiences. A reporter recently asked me for some insights about what are the biggest “hiring missteps” I’ve observed. Here’s what I shared: (more…)
Key Communication Skills Explained in E-cards
Tuesday, January 8th, 2013Just as medical students acquire skills in science and math, people with degrees in communication have a different set of skills. They know the importance of creating effective and efficient lines of communication in the work they perform.
Here are three e-cards that explain how communication professionals think. (more…)
Why Employee Engagement Should Be Part of Your Marketing Mix
Thursday, December 6th, 2012Despite the fact that study after study continues to support the critical role that employees play as ambassadors (or detractors) for the organizations they work for, not all organizations are focused, as the should be, on their staff first. If you’re interesting in boosting your marketing, you need to first start inside–with your employees. Seem a bit counter-intuitive? Maybe. But consider that, particularly for (more…)
Change Management: A Business Challenge That Can Be Overcome Through Open Communication
Thursday, November 8th, 2012Every organization goes through change. Every individual goes through change. Some manage change more effectively than others. Why? I think there are a couple of reasons. Those who are most effective at managing change–whether individuals or organizations–recognize: (more…)
Effective Internal Communication Drives Business Success Say Investors
Tuesday, October 16th, 2012I had the opportunity, recently, to meet with some representatives of a private equity firm that has helped dozens of companies achieve success. Their track record has been impressive and their approach somewhat unique. They don’t just infuse money, they also infuse time, talent and expertise into ensuring that these companies do achieve the success they’re hoping for.
I asked them about the most common issue or problem they encountered when first working with these companies. I was surprised (more…)
The Leader Sets the Tone for Effective Communication
Thursday, October 11th, 2012I recently had the opportunity to observe two different group interactions at two different companies and the contrasts were striking.
At one, the entire group–a newly formed group–was engaged, enthusiastic and positive; they interacted openly with their team leader who was inclusive and affirming of their input. In the other, a group that has recently undergone some leadership changes, but has been in place for some time, interactions seemed (more…)
Don’t Hold Back on Employee Communications
Tuesday, October 2nd, 2012As I work with different organizations I’m struck by the variation in their approaches to communicating with employees. Having worked in director of corporate communications roles for several years in some very large companies, my bias is toward communicating more not less. And, I’ve been fortunate that the companies I’ve worked for have been very open, transparent and honest with their employees.
Not all employers take that approach, however, and it’s not a place (more…)
Don’t Keep Your Strategic Plan a Secret!
Thursday, September 6th, 2012Having been involved in corporate communications and public relations for a number of years I’m well aware of the concerns that organizations often have about too much information being shared with too many audiences. Transparency, I believe, is under-rated! While there are obviously “trade secrets” or “inside insights” that organizations wisely protect, too often information that does not really present any real risk is kept close hindering the ability of the organization to actually achieve its goals.
One big example of this is (more…)
Subcribe to This Blog