The word “sales” often conjures up some very specific images. A man in a suit holding a briefcase going door-to-door selling encyclopedias or vacuums, for example. Or a guy hustling in a car lot. But as we know, sales is, in reality, a process. A process that ends with a pitch. The direct pitch to the customer or the final sales touchpoint is the last step in the sales process and is often referred to as “the bottom of the funnel” (BOFU). It follows TOFU (top of the funnel) and MOFU (middle of the funnel) activities that are designed to move the consumer down a pathway to a purchase. (more…)
Archive for November, 2017
Guiding Consumers to the Bottom of the Funnel (BOFU)
Thursday, November 30th, 2017Brand Building for a New Business
Monday, November 27th, 2017
It can take years to develop a firmly established brand. And for good reason. A brand is more than a logo or an advertisement or even an entire ad campaign. A brand is how the market sees your business based on the totality of the information available to them: your marketing efforts, media coverage of your organization – including social media, stories from friends and family – and their own personal experiences.
For new startups, the brand is essentially non-existent. The market may be familiar with the entrepreneurs behind the company, which can add some element of a brand, but for the startup itself, the brand is a blank slate. That’s both a curse and a blessing. The curse is that nobody knows anything about your company: your story, your values, your mission, etc. The flip side to this – the blessing – is that you have the opportunity to attempt to build a brand as you see fit. (more…)
Should You Be Adding Messaging Apps to Your Marketing Mix?
Tuesday, November 21st, 2017
For the last several years, companies have become increasingly aware of the importance of social media in their marketing efforts. For many business owners and marketers, social media marketing largely supplanted directed marketing using traditional mail or email. Interestingly, the trend may be coming full circle as many marketers are now looking at using direct messaging apps in conjunction with their other social media marketing.
In an article for Entrepreneur, Alfred Lua discusses the growing popularity of messaging apps, advocates for incorporating these apps into online marketing mixes and looks at strategies to maximize their effectiveness. We’ve picked out a couple of his tips that might be most useful for small businesses. (more…)
Best Practices for Correcting Potentially Costly PR Missteps
Thursday, November 16th, 2017
Public relations can be a tricky business. Issues can emerge very quickly and unexpectedly, and just as quickly become very public. Both experienced PR professionals, as well as non-professionals forced into a PR role from time to time, have to think on their feet, acting on both instinct and experience. Particularly in a lightening-fast communication environment, it’s not surprising that there are often mistakes made by PR professionals and others in the public eye. (more…)
Focusing on Value Over Features in B2B Sales
Tuesday, November 14th, 2017
To a large extent, the sales and marketing world can be divided along two broad lines: business-to-business (B2B) versus business-to-consumer (B2C) and products versus services. Sales strategies for B2C services will differ from B2B services, which differ from B2B products, etc. There are best practices and pitfalls for each quadrant of possible scenarios created by this way of looking at sales and marketing. (more…)
Tips and Considerations in Responding to RFPs
Thursday, November 9th, 2017
Requests for proposals or RFPs are very frequently used in B2B procurement processes. Essentially, an RFP involves a business or government entity trying to streamline and standardize its procurement process by requiring all potential suppliers to provide answers to an identical set of questions in order to help the procurement people on the purchasing side efficiently and effectively evaluate their options.
Securing a B2B contract can mean big business for any company; however, for start-ups and small companies, the demands of responding to RFPs can be considerable. It’s not a process to be taken lightly; however, there are some best practices to keep in mind that can help you navigate the RFP jungle. (more…)
Best Practices in Defining Your Value Proposition
Tuesday, November 7th, 2017
The value proposition for a product or service is a foundational element in any sales and marketing activity. The value proposition responds to consumers’ question of “why” related to your products and services. “Why should I buy your product?” “Why should I subscribe to this service?”
A value proposition isn’t an off-the-top-of-your-head pitch to potential customers. It has to be carefully crafted, based on a solid understanding of your audience’s needs and values. Writing for Forbes, Rebecca O. Bagley recommends a three-step process for developing a value proposition: (more…)
How to Market to People Who Hate Marketing
Thursday, November 2nd, 2017
Millennials have changed the face of the world in so many ways: culture, technology and business to name just a few. As this group grows to represent an ever-larger share of the consumer market, one characteristic of this cohort, in particular, can be extremely vexing for marketing professionals: they—even more than previous generations—dislike and distrust marketing and advertising. So what can you do about that? (more…)
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