In the “old days” finding experts was largely limited to identifying them through academic circles or highly regarded trade and professional publications. Experts were, in essence, “vetted” and those seeking their input could rely upon their veracity, authority and credentials. But, things have changed. Today, quite literally, anyone can be positioned as an “expert”–whether they really are or not. This has become possible because of the World Wide Web and a plethora of online communication channels, including websites, social media, blogs, etc. This is both a good and a bad thing. Interestingly, it is both good and bad for experts and non-experts. Here’s why: (more…)
Archive for the ‘Brand Management’ Category
What Defines an “Expert” in 2016?
Thursday, February 18th, 2016How Well Are You Managing Your Personal Brand?
Tuesday, February 16th, 2016Most of us are familiar with the concept of branding from a marketing perspective. Brands like Nike, Coca-Cola, IBM and Target are well known. Also well known is the time, effort, expense and attention that goes into managing brands. But brand management isn’t just for organizations. Individuals have brands too, and, just as with major companies, those brands need to be carefully managed to achieve desired results. Here’s how.
Podcasts Offer Potential for Advertisers
Tuesday, November 24th, 2015About 10 years ago, in June 2005, Apple began supporting podcasts through iTunes and the rest, as they say, is history. The popularity of podcasts has ebbed and flowed since then-most recently flowing as popular programs like Serial, NPRs Fresh Air and the TED Radio Hour attracting masses of listeners on a regular basis. Marketers haven’t been immune to the trend. (more…)
Rookie Mistakes that can Kill Small Businesses
Tuesday, November 3rd, 2015It’s not easy starting a small business. One of the reasons entrepreneurs are so admired by the rest of society is because of the risk involved in striking out on one’s own. Many leave the stability and certainty of a salary, health insurance and a retirement plan to bet the farm on a venture they are confident in and passionate about.
Unfortunately, many of these intrepid business people fall prey to some very avoidable pitfalls. (more…)
The Impact of Technology on Storytelling
Thursday, October 22nd, 2015Marketers often like to talk about brand storytelling and, for many, a marketing strategy isn’t complete unless the brand is telling a compelling story. Brand storytelling represents the complete narrative you create for your audience—beyond your individual commercials, print media or website banner ads. As The Story of Telling notes on their website, “It’s about building something that people care about and want to buy into. It’s about framing your scarcity and dictating your value.” (more…)
When It Comes to Brand Management, Small Businesses Have an Edge
Tuesday, October 6th, 2015One of the biggest challenges (or perceived challenges) for small or new businesses is competing with the big, established industry players. Whether it’s gaining leverage with vendors, attracting top talent, navigating a complex legal and regulatory climate, or achieving economies of scale, small and new businesses often feel outmatched by the big guys. However, when it comes to branding, the tables are often turned. (more…)
Creativity Means Nothing if You Can’t Deliver on the “Brand Promise”
Tuesday, August 25th, 2015Inc. magazine recently put out an entertaining list called “Top 9 Brand Blunders of All Time.” Most of these blunders were one-off decisions or short-term campaigns that had a major—and negative—impact on an established brand. These blunders highlight some key mistakes, both practically and conceptually, when it comes to branding. (more…)
How to Get Customers to Spread the Good Word
Tuesday, June 30th, 2015by Linda Pophal
I wrote a post recently about the value of positive public relations compared to other ways of generating awareness and preference for organizations. I made the point that what others say about us (e.g. positive word-of-mouth) is always more impactful than what we say about ourselves. One reader followed up with a question: “So how do we get our satisfied customers/alumni to talk about us more?”
This was my response: (more…)
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