Posts Tagged ‘internet’

Is Facebook Fading Away? Why Continually Monitoring All Communication Options is Important

Thursday, June 6th, 2013

Once upon a time, many, many years ago, advertising on network television was all the rage. That’s where the big brands connected with consumers and drove sales. And then the landscape became fractured. Cable networking emerged, offering a wide range of new opportunities for advertisers to reach more narrowly segmented markets. The same thing was happening in the print environment. And then, of course, the Internet emerged and the rest is history.

But what’s happening today in the communication world will also, ultimately, be history. And recent reports (more…)

Everything New Is Old Again: In Communication, Basic Rules Still Apply

Tuesday, May 21st, 2013

There’s much talk these days about how social media has changed the communication landscape and, indeed, it has. But, despite the fact that social media has created new opportunities and challenges for communicators, there are really (IMO) only two ways in which it really represents anything “different”: (more…)

Boosting The Power of Social Media: Taking Risks Without Getting Burned

Thursday, January 17th, 2013

What have you posted on your social media sites lately? Anything substantial? Anything risky? Anything controversial or challenging that you thought might provoke a response–even a contrary response–from your audience?

A key to engaging with audiences online and encouraging interaction with them is provoking an emotion: making them care.  In the process you reveal something about who you are and what you believe in.  Regardless of the business you’re in, the first thing that your potential customers do when seeking information on products or services they may be interested in is (more…)

Getting #Personal: How Engaging Social Media Visitors in Conversation Can Boost Engagement

Tuesday, January 15th, 2013

A good place to keep your clients, customers, and employees engaged is online. Interaction is key, and a critical element of keeping people engaged and interested. You can do this on social networks, blogs, emails, and websites.

Here’s an example that comes from an intern of mine, who reached out and tweeted to a company that makes an interesting Mac app. (more…)

Connecting Locally Through the Web

Thursday, June 21st, 2012

While the Internet offers the ability to reach out to audiences that are literally around the world, not all businesses on the Internet are really interested in audiences around the world–or even around the country. In fact, there are many businesses that are interested in connecting with local markets. An online discussion recently focused on whether there is a place for local marketers on the World Wide Web. I would say that  (more…)

Are Travel Agents Making a Comeback (and why you should care)?

Monday, April 23rd, 2012

The Internet has had a dramatic impact on many industries and businesses–creating opportunities for some and destroying them for others. Consider the changing nature of the publishing industry and the impact of being able to buy online for companies like Best Buy and many others. But business tends to be cyclical and it is often true that “what goes around comes around.” A recent article in the New York Times suggests that this may be the case for at least one industry — (more…)

SOPA, PIPA and Health Care Reform

Monday, January 23rd, 2012

If there’s one thing that can be said with certainty about SOPA (the Stop Online Piracy Act) and PIPA (the Protect IP Act), it’s “the issues are confusing!” What does it all mean? From media reports that both are bad for business, particularly small business – to backers of the proposals, the reports are confusing to say the least.

At the most basic level (more…)

Today Borders – tomorrow Macy’s, BestBuy, Target? You?

Monday, July 18th, 2011

Have you started conversations in your organization about what Borders’ downfall might mean to you? If you haven’t, you should. While it may seem like the bookseller’s situation is far removed from your own, I’m here to tell you that you are vulnerable. If your strategic planning activities (which, I’m hoping, are ongoing and not just once a year, or less…) are not considering these types of activities occurring in your external environment, you could be at risk. (more…)

If You Can’t Be Found Online, Are You “For Real”?

Tuesday, November 9th, 2010

I recently had an editor I work with ask about a source’s credentials because she couldn’t find her online. And I’ll admit that my first thought was also “Oh oh – weird!” But then I recalled a “back of the brain” feeling I’ve had for a while now about all of the valuable information and sources that I–and others–may be missing because we rely so exclusively on online content.

If you can’t be found online, are you important? Are you *credible*? Do you even exist? I think maybe  not… (more…)

Don’t Believe Everything You Read…Especially Online!

Thursday, September 23rd, 2010

When I was a kid my dad frequently told me: “don’t believe everything you read.” This was most often in response to some nugget of information I chose to share which he didn’t believe. However frustrating this was to me as a child (and it was very frustrating!), I’m sure it played a large part in shaping what I consider my “healthy skepticism” about most things (and what others, I’m sure, generally find simply annoying). At any rate, this advice came to mind recently when I read a story about a San Francisco-based plastic surgeon who had made some egregious medical errors and yet (more…)