Posts Tagged ‘omnichannel marketing’

If Your Content Isn’t Working in Concert, It Isn’t Working!

Thursday, September 28th, 2017

Business strategy organizational charts and graphs

Despite talk about multichannel and omnichannel marketing, the reality is that content creation and dissemination are often still siloed within organizations. That can lead not only to conflicting messages, but potentially negative brand impacts. Ideally, every consumer experience with an organization-regardless of how large it is-should be aligned and seamless. Messaging should be consistent in terms of content and quality. Clearly, that’s not an easy outcome to achieve, particularly between seemingly disparate parts of an organization (for instance, billing and HR). But what about between marketing and sales-two parts of most organizations that are outward-facing? Wouldn’t it seem logical to assume that their messaging would be aligned and consistent? (more…)

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Building Your Brand: Both Easier and Harder Than You May Think

Thursday, June 18th, 2015

by Linda Pophal

 

The most important element in brand building is that small business owners take the time to determine what they want their brand (or identity or reputation) to be and then take steps to ensure that all elements of the marketing mix (product, price, place and promotion) are aligned consistently to convey that desired brand image. Branding is not about a logo or a tagline—although those are important communication elements that help remind consumers about the company and its products. Brand, though, really is driven by (more…)

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