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Posts Tagged ‘managing communications’
This is Not the Time for Blatant Sales Pitches, But Don’t Lose Touch!
Tuesday, April 14th, 2020![](http://blog.stratcommunications.com/wp-content/uploads/2016/04/Stop-sign-300x200.jpg)
What is Customer Communications Management?
Monday, January 21st, 2019Customer communications management—or CCM—is a term that has been making its way into marketing and customer relations circles and conversations lately. But, is it something new, or just a repositioning of the same, classic approach to communication management that marketers have been using for years? Is this a term just used to apply to what is also known as digital marketing, or does it have an analog component as well? (more…)