Posts Tagged ‘terminating a customer relationship’

When It’s Time for a Customer To Go: Ending the Relationship on a Positive Note

Thursday, December 14th, 2017

Hiring marketing or content marketing talent?Most people who have worked in any customer-facing role, whether as a waiter, retail clerk, or business relationship manager, have had to deal with difficult customers. And, when you’re working for someone else, you typically just have to grin and bear it. However, for freelancers and small business owners, you have some flexibility. You have the ability to make decisions about whether or not to keep a client or customer.

That’s not always as easy said as done, of course. (more…)

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