Like most forms of social media, Twitter is largely used by businesses to promote a message, product or service. However, there are a number of uses for Twitter beyond purely promotional activities. Twitter, and other social media tools, can actually provide big benefits to businesses in multiple ways. Some of the ways we have used Twitter outside of traditional marketing include the following: (more…)
Posts Tagged ‘facebook’
Twitter: Beyond Promotion
Thursday, March 3rd, 2016Tags: content marketing, Customer Communication, Customer Service, Employee Communication, facebook, linkedin, Social Media, social media marketing, social media research, twitter
Posted in Business Development, Client Relations, Internet Marketing, Marketing Research | No Comments »
Facebook as Your “Website”? Here’s Why That Might Be a Bad Idea
Wednesday, September 2nd, 2015Not so long ago, having a website for a small business seemed like something that was only feasible for the high-margin business or the tech-savvy entrepreneur. Today, a professional-looking website is within reach of virtually any business. Still, in the Facebook age, many businesses are tempted to use a page on the social networking site as their primary online presence.
Facebook is certainly a low-cost option to very quickly get your business’ web presence up and running; however, there are a number of considerations to keep in mind before using Facebook as your only online vehicle. (more…)
Tags: Advertising, Brand Management, Customer Communication, facebook, internet marketing, Marketing, online marketing, Social Media, web page, web sites, website
Posted in Internet Marketing, Marketing and Branding, Marketing Communication, Web Sites | No Comments »
The Benefits of Building an Online Community
Wednesday, April 15th, 2015Engaging with customers has always been important, but it has arguably never been easier than it is today in an era where we have a myriad of online communication channels and means to engage with our audiences. Whether they’re across town, or on the other side of the globe, electronic media allows for forum for marketers to listen to, learn form and leverage their online communities in a variety of ways. (more…)
Tags: Customer Communication, facebook, Google+, linkedin, marketing online, online communities, online marketing, Snapchat, Social Media, Technology, twitter
Posted in Business Development, Client Relations, Content Marketing, Internet Marketing, Marketing and Branding | No Comments »
Facebook for Local Businesses
Tuesday, April 14th, 2015Small businesses, I think, have an edge when it comes to social media engagement, and Facebook is a very good example of this. Effective social media requires a relationship between the business/business owner and their followers. This is much easier for small businesses to attain than it is for large businesses, particularly because small businesses tend to be closer to their customers offline–the online environment simply becomes another forum for engagement.
Despite the fact that social media channels like Facebook can provide a global audience, small businesses don’t need to extend their reach globally–in fact, they can (and should) focus on their local markets.
In attempting to do this, we believe there are some important keys to effective engagement: (more…)
Tags: content marketing, Customer Communication, facebook, online marketing, Social Media, social media marketing
Posted in Business Development, Content Marketing, Internet Marketing, Marketing and Branding, Strategic Communications | No Comments »
Social Media Best Practices for SOHOs: You Don’t Have to be Big to be Successful Online!
Thursday, January 22nd, 2015One of the benefits—and potential downfalls—of the online environment is that it is a great equalizer. The smallest company, including solo operations, can present a “big company” feel, effectively competing against the big players in their industries. This can also present a downside, of course, for those seeking goods and services from online providers; all that glitters is not, necessarily, gold, so caveat emptor certainly applies.
Still, for small companies, and even individual practitioners in service industries like consulting, law, accounting, engineering, etc., it can be relatively easy to establish a strong presence online.
We’ve done that for our own marketing needs, and we work with a variety of other small businesses and independent consultants to help them establish a “big brand” online. In doing this, we have found some very important best practices that really must be adopted to generate results: (more…)
Tags: Advertising, customer engagement, facebook, Instagram, linkedin, Marketing, Pinterest, Social Media, twitter
Posted in Content Marketing, Internet Marketing, Marketing and Branding, Marketing Communication | No Comments »
Are You Making Your Web Site the Hub of Your Content Marketing Activities?
Tuesday, January 6th, 2015I’ve said it often and will continue to say it to groups I have the opportunity to engage with around marketing communications issues: “If you don’t have a web site you virtually (pun intended) don’t exist.” Think about it. (more…)
Tags: content management, content marketing, facebook, Internet presence, marketing online, SEO, Social Media, twitter, web site
Posted in Business Development, Content Marketing, Internet Marketing, Marketing and Branding, Marketing Communication | No Comments »
The Masses Don’t Matter: Why I’m Looking for Fewer Followers, Fans, Likes and Retweets
Thursday, October 30th, 2014Over the years I have learned something about myself: I like results. In fact, I’m pretty much addicted to generating results to various efforts. Many years ago this might have been responses to “query letters” I would send out to editors to attempt to interest them in a freelance article contribution. Then it was writing copy and renting mailing lists to generate results through direct mail. Today it could be anything from tweaking the content of a web page to generate more visitors, writing a social media post that “goes viral” and generates a lot of back links or, most recently, attempting to generate traction with LinkedIn long-form posts. (more…)
Tags: facebook, linkedin, niche, Social Media, target market, viral
Posted in Business Development, Content Marketing, Marketing and Branding, Marketing Communication | No Comments »
Engaging Your Audience Through Social Media
Tuesday, July 8th, 2014Social media is critical for most (but still not all) businesses these days. It is a key communication channel that allows businesses and individuals to connect with a wide audience very cost-effectively.
As a business owner I maintain both LinkedIn and Twitter accounts for myself and have used them to successfully connect with prospects, clients, the media and other audiences. I’ve gained more than one client simply through my LinkedIn profile.
As a marketing communication consultant I work with clients to develop and manage their online communications presence through content marketing and management. These activities generally involve a strategy around driving traffic from various social media activities (LinkedIn, Twitter, YouTube, blogs, etc.) to their web sites to generate some specific action, ultimately leading to a sale or new client interaction.
In my work I’ve found the keys to success to involve primarily two things: (more…)
Tags: content marketing, facebook, Google+, Instagram, likeable social media, linkedin, Pinterest, Social Media, social media marketing, twitter
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Social Media Strategies That Really Rock: And Generate Results!
Thursday, June 12th, 2014Ashton Kutcher (@aplusk) has more than 16 million Twitter followers. Harvard Biz Review (@HarvardBiz) has 1.5 million. My @StratCommun account has about 1500; my @LinWriter account has about 1300. What does this all mean? (more…)
Tags: analytics, facebook, linkedin, measurement, measuring results, Pinterest, social media success, successful social media, twitter, using social media
Posted in Analytics, Content Marketing, Internet Marketing, Marketing Measurement | No Comments »
No Social Media? No Way!
Thursday, May 22nd, 2014Financial institutions are on social media. Hospitals and healthcare systems are on social media. Even law enforcement agencies are becoming engaged. While some groups have, for very good reason, been slow to adopt social media as a means of communicating with various audiences, it’s fair to say that most organizations that have an audience of some sort have found social media to be a “must do” rather than a “we need to think about it.”
But not all. (more…)
Tags: blogging, blogs, Customer Communication, facebook, Healthcare, linkedin, Social Media, twitter, U.S. Military
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