Posts Tagged ‘Brand Management’

Beyond Bribery: Building Customer Relationships Through Engagement

Monday, January 9th, 2017

38309393 - group of different families together of all races

It’s hard to overstate the importance of brand loyalty. Marketers know how difficult it can be to win new customers. Once you have brought a new consumer into the fold, it’s important to take steps to ensure that they will not only keep coming back, but that they will also refer others to you. (more…)

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Caution: Don’t Let External Audiences Kidnap Your Brand!

Thursday, December 1st, 2016

A fundamental principle ibrand management, building a brand, brand management, corporate branding, corporate rebranding, reputation managementn the world of marketing is that an organization does not control its brand. This may seem counterintuitive at first, but the truth is that the market, your current and potential customers, and consumers define your brand. You can try to influence your brand through your marketing communication efforts but, ultimately, no business can fully control the perceptions of the masses.

This is a lesson that athletic shoe company New Balance recently learned — and is still learning — the hard way. (more…)

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Two Must-Haves for a Strong Employer Brand

Tuesday, November 8th, 2016

Big conference roomWhen we talk about branding, we focus a lot on an organization’s corporate image, the impression the market has about its service, the quality of its leaders and key or, if a service organization, the personal touch its employees provide. These are certainly important areas of focus for branding; however, in a service-driven marketplace, employers are becoming more and more aware of the importance of human capital. From senior leaders to front line employees, organizations need to attract the best and brightest to remain competitive for the long run. There are plenty of strategies and tips for effective employer branding, but here we focus on two: (more…)

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5 Steps to a Strong Employer Brand

Thursday, November 3rd, 2016

executing your strategic plan, strategic planning, strategic communicationWe’ve written previously about the importance of employer branding and why consistency and coordination between the marketing arm and the HR arm are crucial to ensure alignment. In this post, we’re going to look at a practical, step-by-step approach to building that brand by applying some fundamental branding tips in the context of employer branding.

Generally, in working with organizations on these types of projects, the steps are: (more…)

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Harnessing the Power of Your Authentic Brand Identity

Thursday, October 13th, 2016

branding, brand management, managing your brand, brand identity, brand audit, brand managementWe spend so much of our time helping companies develop and strengthen their brands that we almost take it for granted that a brand is one of the most important elements of any organization, product or individual. However, we realize that many companies don’t understand or appreciate the importance of a brand, especially when it comes to spending decisions. So, every once in a while, we like to take a step back to remind our audience why a brand is important in the first place. (more…)

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Thinking of Rebranding: First, Ask Yourself “Why?”

Tuesday, October 11th, 2016

At Strategic Communications, we have worked with companies, large and small, in a variety of industries on branding and rebranding initiatives. One of the biggest areas of misunderstanding that we encounter is that a rebranding initiative means updating the company logo and marketing materials. That’s potentially part of the process, certainly, but rebranding involves a lot more than that. Rebranding is a significant undertaking and one that shouldn’t be taken lightly. As we note in a related blog post, “Exercise caution before you attempt to rebrand,” a brand takes a great deal of time to develop, and businesses should think twice before throwing that effort away.

Having gotten that disclaimer out of the way, there are some legitimate reasons companies may need to overhaul their image. So how do you know when it’s time to rebrand? There are a few things that might justifiably point to the need: (more…)

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A Step-by-Step Process for Evaluating Your Employer Brand

Tuesday, September 27th, 2016

Group of diverse people against white backgroundIn a previous blog post, we talked about the importance of employer branding and why consistency and coordination between the marketing arm and the human resources arm are crucial. In this post, we’re going to look at a practical, step-by-step approach to building that brand by applying some fundamental branding tips to the employer branding context.

Generally, in working with organizations on these types of projects, there are five steps: (more…)

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What the Olympic Committee and Entrepreneur Media Have in Common

Saturday, August 13th, 2016

Olympics, Olympic, Olympians, Olympic athlete, Olympic athletes, Rio, Rio de Janeiro, #Rio2016, #TeamUSAHow do you get so big, and so powerful, that you can tell other big and powerful organizations what they can and can’t say—and prohibit them from using very commonly used words and phrases? The Olympic Committee’s ban on non-sponsor brands ostensibly does just that as ESPN recently reported. They’re even banning non-sponsors from using the hashtags #Rio2016 and #TeamUSA. (Sheesh; hope I don’t get in trouble for that—I’m not an official sponsor, after all.) Those aren’t the only usages that are being banned though. According to a Mashable article, other banned words include “Rio” and “Rio de Janeiro.” Huh? (more…)

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Sometimes You Really Shouldn’t Connect With Your Audience

Thursday, June 9th, 2016

Most of the time I exhort the audiences I speak to—students, clients, conference attendees–to identify, analyze and work hard to connect with their various audiences. It’s Marketing 101 and, generally, it makes good sense. But, I recently came across an example of when connecting with your audience might be at cross-purposes with an organization’s mission or brand. (more…)

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Branding “From the Inside, Out”: Two Important Considerations

Tuesday, May 24th, 2016

Generally, we advise clients to view their organizations, products and services from the “outside in.” In other words, they need to put themselves in the position of their desired audience and consider what is important to their audience, rather than what is important to them. Too often organizations talk about how they need to “communicate our value proposition.” The truth is, it’s not their value proposition that matters– (more…)

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