A journalist asked me last week what I thought the key elements of a successful strategic plan should be. That’s not an easy question to answer and there are, in fact, a wide range of inputs and elements that go into ensuring strategic plan success. But it was a legitimate question and one that I know many strategic planning consultants–and their clients–are deeply concerned about. (more…)
As I work with different organizations I’m struck by the variation in their approaches to communicating with employees. Having worked in director of corporate communications roles for several years in some very large companies, my bias is toward communicating more not less. And, I’ve been fortunate that the companies I’ve worked for have been very open, transparent and honest with their employees.
Not all employers take that approach, however, and it’s not a place (more…)
Having been involved in corporate communications and public relations for a number of years I’m well aware of the concerns that organizations often have about too much information being shared with too many audiences. Transparency, I believe, is under-rated! While there are obviously “trade secrets” or “inside insights” that organizations wisely protect, too often information that does not really present any real risk is kept close hindering the ability of the organization to actually achieve its goals.
One big example of this is (more…)
What are senior managers across the globe and across multiple industries concerned about these days? Reputation. So says a recent study conducted by Spencer Stuart and Weber Shandwick. Not surprising given the hit that many companies have taken over recent years in terms of their reputation, credibility and trust among consumers. So what are senior leaders’ expectations of the communications function according to the study? (more…)
If you’re like many people who have been involved in strategic planning efforts, the thought of becoming involved in another one may leave you less than enthusiastic. Why? Too often, despite the significant time and effort that may have been put into the process, once the plan is complete, not a lot happens. It seems we often feel fairly adept at the planning part of the process, but when it comes to the doing part we falter.
There may be a variety of reasons for this: (more…)
I have long been interested in strategic planning and have been involved in strategic planning efforts as a participant, leader and facilitator for organizations that I’ve worked for as an employee and, now, as a consultant. I’ve researched and written about strategic planning in articles, blogs and books. I believe in strategic planning and I can honestly say that I enjoy the process (nerdy, I know…).
But there’s something more important than strategic planning–strategic doing. It’s not the plan that’s important; it’s the implementation of the plan that really matters. (more…)
Someone told me once that the definition of creativity is the ability to pull a range of random pieces of information together to develop an idea. It might be an idea for a new product, an idea for a new process or an idea for a new approach to a vexing problem. The point, though, is that the more you know about a lot of things the more likely you are to be able to use the things you know to create new ideas. (more…)
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